Critical infrastructures within the meaning of the BSI Act are facilities, plants or parts thereof which belong to the energy, information technology and telecommunications, transport and traffic, health, water, nutrition or finance and insurance sectors and which are of great importance for the functioning of the community because their failure or impairment would result in significant supply bottlenecks or threats to public safety in Germany.
If you do not have a service contract, please call our support number: 0900 - 19 12 800.
You will be connected with a technician immediately.
(Price per minute or part thereof from a German landline: €1.99 net, from mobile phones different depending on provider).
The pyKey has a reset or off switch. This is located directly above the USB interface. When synchronizing, it can happen that the slide switch is pushed to the left or right without intention. Make sure that this switch is always in the middle position. Only then is the pykey switched on and working properly!
Reset function: Slide the switch to the right or left and then back to the middle position.
Off switch: Slide the switch to the right or left and leave it there. This function protects the battery when the pyKey is not in permanent use.