Services & Instruction

Consulting/ Rollout-Planning/ Installation/ Setup

Instruction/ Webinar/ Support/ Certifications

Our services for you

"Yes, we would get pylocx again!" If we hear this from you, we have reached our goal.

From the very first contact onwards, we offer you personal consulting and support. Together, we define the necessary parameters to meet your security requirements, to reduce your risks and cut your operating expense. For this, we can draw on our approved templates and successful high security concepts.

Consulting & Roll Out-Planning

We need to find a pylocx solution that corresponds to your needs entirely. In order to get there, we offer you comprehensive consulting. Together in a workshop with our specialists, you define your purposes. Individual adjustments are no problem. If need be, we just call our developers to join us along. 

  • Define service features
  • Draw up the service catalogue
  • Select components
  • Define operational parameters
  • Scheduling
  • Initiate a pilot or test phase
  • Set up the Roll out-plan
  • Mission planning for technicians
  • Integrate concerned parties
  • Define additional service requirements
  • Instruction
  • Installation
  • Packaging of components
  • Accompanying Jour fixe

Databank installation, administrator and operator instruction

Definition of structures and responsibilities in dealing with the pylocx databank and selection of the required software modules.  

  • Define databank architecture
  • Define site to install databank
  • Set up authorisation matrix
  • Administrator and operator instruction
  • Individual software adjustments, if required
  • Accompanying webinars and remote maintenance
  • Supporting services with synchronisations
  • Version maintenance and update
  • Individual services

Retrofitting/ Installation/ Integration/ Setup

Our pylocx specialists are at your service all over the country:

  • Location assessment
  • Support with pilot runs
  • Upgrading of external systems during retrofitting
  • Installation of pylocx systems
  • Function test w/ live ready messages
  • Setup
  • Performance records w/ image documents
  • Location records
  • Readout and evaluation of event logs
  • Integrations via activations
  • On-site user instruction

Support service

Our pylocx specialists will be happy to help you if need be.

  • On-site maintenance and service
  • Support by phone
  • Service hotline
  • Webinar

Instruction for technicians, certifications & licenses

You are interested in a cooperation and would like to have your technical staff trained and certified? Please contact us. We offer a wide range of training packages.

  • Installation and setup
  • First level support
  • Second level support
  • Distribution license